for lactation practices

Practice software that fits between feedings.

CareFlow HQ is one login that handles scheduling, charts, intake, billing, and the marketing that fills your next month.

HIPAA-ready · Built for IBCLCs first · One login for you and your clients

CareFlow HQ provider schedule showing a full day of lactation visits
the four-tab problem

Most days, you're not running a practice. You're running software.

You write the SOAP note in Practice Better. You re-type the same intake answers because they live in Acuity. You build superbills by hand and email them around, because your billing tool can't see the chart.

And the mom who messaged three weeks ago never got a reply. Her note got buried under everything that came in after it.

Five tools, four logins, two browsers, and the work never quite catches up.
the shift

One system. Intake to follow-up.

CareFlow HQ is the operating system you'd build for yourself if you also happened to be a software company.

5 → 1
tools to one home
0
hours of double-entry per week
1
login for the whole practice
practice

Charts that know what was already asked.

Scheduling, intake, SOAP charting, care plans, labs, and billing in one place.

When a patient finishes their intake questionnaire, every answer flows into the chart: name, baby's birth stats, breastfeeding history, supply concerns. Open the visit and it's all there.

  • scheduling availability, waitlist, reminders, iCal export
  • intake a step-by-step questionnaire patients finish from their phone: e-signature, consent, auto-saved
  • charting SOAP, vitals, ICD-10 / CPT autocomplete, plan snippets
  • care plans templates, protocols, patient-portal homework
  • labs orders, results with range bars, trend charts
  • billing invoices, payments, superbill PDF, Stripe-ready
CareFlow HQ encounter editor with chief-complaint chips, SOAP charting, and sign-and-complete workflow
CareFlow HQ patient portal home on a phone: next appointment, pending intake form, and booking button
portal

A door your patients actually walk through.

A patient portal that doesn't feel like a 2008 hospital intranet.

  • next visit
  • care plan
  • lab results
  • invoices
  • resources you picked

Messages live in one thread, so you can answer between feedings. Consent gets signed on a phone with one finger.

growth

Marketing automation, without you becoming a marketer.

Lead capture, nurture sequences, campaign emails, review requests, analytics. All of it runs underneath the practice you run.

Pediatrician referrals get tracked. Lead magnets convert into bookings. The mom who didn't book the first visit gets a follow-up email three days later.

The engine underneath is GoHighLevel, a marketing platform trusted by thousands of small businesses. Your campaigns, nurture emails, and review requests all go out through its dedicated marketing system, entirely separate from the private appointment reminders and account emails CareFlow HQ sends to you and your patients.

None of it touches a clinical record. And you never have to log in to a second marketing tool.

Marketing automation is rolling out with our pilot practices now. Ask where it stands on your walkthrough.

lead
form
nurture
drip
schedule
visit
chart
note
how we protect your patients

Built HIPAA-first. Not retrofitted.

Your patients trust you with the most tender details of their lives. CareFlow HQ is built so that trust holds: health records live in their own protected vault, completely walled off from anything marketing-related.

That wall isn't a promise in a brochure. The database itself enforces it, and every time anyone opens a record, it's written down, permanently. When your attorney asks how you protect patient information, you'll have receipts.

isolation
Every practice's records are walled off from every other's
audit
Every look at a record is logged, permanently
encryption
Protected while stored and while traveling
boundary
Marketing tools can never read a chart
BAA
Available on signature
backups
Backed up automatically, every day
who's already inside

Built alongside the IBCLCs using it daily.

A small cohort of lactation consultants works with us every week, shaping the product as we build. Their intake forms became our intake forms. The charting they wanted is the charting we built.

If you'd like to be the next room we work in, the walkthrough is the right place to start.

Portrait of Maranda Nybo
Maranda Nybo, Owner
IBCLC, RLC, CBE, Doula

Gulf Coast Breastfeeding Center

Gulfport, MS
“It literally covers everything. I haven’t seen anything yet that I’m like, that’s not going to work.”

Gulf Coast Breastfeeding Center is CareFlow HQ's pilot. Maranda and her practice book consults, run prenatal and postpartum intake, chart visits, and follow up with families through CareFlow every week — and the workflows her practice needed became the workflows we built. Her intake forms, her scheduling rules, her charting.

“I know I’m good at what I do, but there’s certain things I think I do better — and this is going to make that change.”

pricing

What it costs.

No patient caps — pay per provider. Every plan runs your whole practice; Pro adds the growth engine on top.

Core
$ 79 /provider/mo
$ 790 /provider/yr

Run your practice.

  • Unlimited patients
  • Full scheduling, AI-assisted charting & e-signature
  • Patient portal, intake forms & messaging
  • Billing & invoicing
  • Up to 3 online courses
  • Email support
Start free trial Start free trial
Enterprise

For hospitals & large provider groups.

  • Volume seat pricing
  • Unlimited patients & courses
  • Integrations & custom reporting
  • Dedicated account manager
Contact sales

Every plan starts with a free 7-day trial. Cancel anytime before it ends and you won't be charged.

Switching from another system? Data migration is quoted per practice — and it's complimentary when you pay annually (12 months for the price of 10).

Prefer to see it first? Book a 20-minute walkthrough — a live look at the same screens you'd use with your own patients.

Questions we get a lot.

How does the free trial work?
You get full access for 7 days. We take a card up front so your practice keeps running the moment the trial ends — you can cancel any time before then and you won't be charged.
What counts as a provider?
A provider is a team member with a clinical seat — their own calendar, their own charting, their own signed notes. Team members without a clinical seat (front desk, billing, marketing, and admins who don't see patients) are free and unlimited.
Do patients count toward my price?
No. Patients are unlimited on every plan — your price only depends on how many providers your practice has.
Can I change plans later?
Any time, in a couple of clicks. Upgrades and downgrades take effect right away.
Is this only for lactation?
Built for IBCLCs first because we wanted to do one specialty very well before expanding. The platform itself handles any small specialty practice: pelvic floor, integrative medicine, behavioral health. If you're not a lactation consultant, we can still talk.
What about my data in Practice Better, SimplePractice, or Acuity?
We migrate it. Patients, schedules, notes, forms, billing history. Every onboarding so far has included it.
Do you replace GoHighLevel? I already pay for it.
No. You connect your own GoHighLevel account to CareFlow HQ, and it keeps doing the marketing work underneath. The difference is you manage everything from CareFlow HQ instead of logging in to two systems. Don't have GHL? We set up the marketing engine for you.
What does a walkthrough actually look like?
A 20-minute video call and screen share. We ask about your practice, then show you the parts of the product that matter most to you. Bring your questions.
book a walkthrough

Your patients shouldn't feel processed. Your software shouldn't make you feel that way either.

Tell us who you are and which days usually work. We'll email you to confirm a time and send you the meeting link for a 20-minute walkthrough.

Which days usually work? *

Pick as many as you like.

What time of day? *
How did you hear about us? (optional)